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Frequently Asked Questions

How do I reset my password?

You can reset your password by visiting the Password Reset page and following the instructions. You'll receive an email with a link to create a new password.

Where can I download the latest version?

The latest version is always available on our Download page. We recommend checking for updates regularly to ensure you have the latest features and bug fixes.

How do I activate my license?

After purchasing a license, you'll receive an activation code via email. Open UnlockTool, go to the License section, and enter your code to activate. Make sure you're connected to the internet during activation.

My device is not supported. What should I do?

Check our Supported Models page for the most up-to-date list. If your device isn't listed, you can request support by contacting us with your device model details. We're constantly adding support for new devices.

What should I do if the tool gets stuck during operation?

First, ensure you're using the latest version. If the problem persists, try using a different USB cable or port. You can also check our troubleshooting guide or contact support with specific error details.